We are committed to EXCELLENCE. We believe this is the key which will open doors for us so that our full potential as people and as a trading firm may be realized and our business and service goals achieved. Many things have changed in the last 37 years. But through it all our commitment to excellence has remained faithful to the convictions of our ESSENCE VALUES. These values are the guiding spirit in our everyday work. They determine whether or not we are doing our job the way Rexorians should. They are our standards and to us they are a challenge.
These ESSENCE VALUES are:
Customer SatisfactionWe believe that it is only the customer who can make us grow and prosper. With his patronage, there is no limit to our reach. It is the Company's objective to gain a reputation to its present and prospective clients as a very reliable and regular source of the highest possible quality standard products in the market. We believe that our success should come from our ability to satisfy our customers with the warmth and competence with which they are delivered. We have been truly inspired by our customers' continued support throughout all these years and we hope we can strengthen this bond as we move on to our next year of service. Without him, we have no business, no jobs, no reason for existence.
Principal Suppliers TrustTo establish an honorable credit standing with the Company's principal suppliers is our second objective. REXOR always persists in the principles of mutual benefits, honoring contracts and keeping reputation to develop trade relations extensively. In this way, the Company can plan and execute an agressive, effective and systematic marketing program to ensure its visibility in the industry.
Teamwork and EfficiencyOur Company operates as a body, with each part contributing its best for the good of the whole. We emphasize the need to do things well, at the least cost and with maximum results. It practices a participative style of management in which employees are involved in decision-making, encouraged to show initiative and, in general, urged to pursue excellence in everything they do.
Personnel Well-beingOur most important resource are our people. The Company, therefore, makes sure that all employees are adequately compensated. But more than just meeting the basic needs, the Company is concerned with career advancement and growth in all areas of our personality. REXOR is an equal oppurtunity employer and strong emphasis is placed on upgrading the skills of its employees. It regards its extensive training programmes as an investment in the future, and the Company's commitment to its employees is continuing. This way our Company helps each one realize one's full potential.
Where we are goingWe intend to build on the foundations that have been laid, realize the maximum potential for all the company assets, and continue to search for profitable opportunities within the line of our business. One might say the statements are too much for a small-sized trading firm to make. However, we have a deeper understanding of leadership. For us, it means more than just the size.
It also means being better than other trading firms in terms of:SERVICE - The quality of our service is the very trademark of our company. Our entire organization is committed to personal service for its customers.
PRODUCTS - Companies rely on us because our products are more effective and consistent in terms of quality. Our sales force work with each client on an individual basis, identifying his unique needs and problems.
The direction for REXOR AND COMPANY, INC. tomorrow is very clear and well-defined. Its objective of providing the best level of service both to its suppliers and customers, and to its people remains the cornerstone of its growth philosophy.
REXOR PURSUES ITS MISSION OF BRINGING QUALITY PRODUCTS AND THE BEST LEVEL OF SERVICES FOR THE CONTINUING BENEFIT OF ITS CLIENTS AND SUPPLIERS. IT IS COMMITTED TO CONTINUOUS IMPROVEMENT BY STRENGTHENING AND EXPANDING ITS MARKET PRESENCE IN THE COUNTRY.